November 2015
Noise Complaints
When we get complaints about noisy tenants the first thing we do is send a letter to them saying we've had a complaint and that we take complaints seriously etc. We don't identify who made [...]
October 2015
Higher Deposits
I think all landlords are familiar with the phenomenon of tenants leaving an apartment and not paying the last month's rent. So, you keep the deposit but there's nothing left over for damages and cleaning. [...]
September 2015
Dealing with Arrears
It is a common phenomenon for a tenant in arrears to suddenly report problems. Tenants in arrears will find problems that they should have reported a long time ago to use as a distraction from [...]
August 2015
How to expense repairs to tenants when you believe they caused the damage
Always picture how you would justify this to a PRTB adjudicator. See my previous post on deposit retentions. Try to get photos of the damage or ask the tenant to send them. The PRTB pay [...]
July 2015
Rent Increase
We can't stress enough how important it is to always bill tenants the current market rate (or very close to it just to stay competitive). Remember you can only increase rent once in any 12 [...]
June 2015
Deposits
First and most importantly, do you have photos of your properties before your tenants moved in? If not you should have, to act as a starting reference. You can't prove much without these and the [...]